2015-06-02

Thar's you problem

You have to love some customers.

We were sent this by our customer. We tried to report the issue to BT as damaged BT equipment. They seemed to be very unhelpful, saying they could only get someone to put a bag over it!

I think our customer may be right - it could perhaps explain the problem with his broadband!

He is reporting to his PSTN provider.
at
Labels:

2 comments:

  1. Phil ReynoldsTuesday, 2 June 2015 at 18:55:00 BST

    BT need to put a bag over something...

    ReplyDelete
  2. Simon FarnsworthWednesday, 3 June 2015 at 14:28:00 BST

    I don't see an issue here - the wires are all still in place for at *least* another 5 minutes.

    Voice therefore almost certainly works to SIN 349 standard, thus no fault found and £150 for an SFI2 to fix it ☺

    ReplyDelete

Comments are moderated purely to filter out obvious spam, but it means they may not show immediately.

Subscribe to: Post Comments (Atom)

Right to private communications

The European Convention on Human Rights protects the right to respect for private life, the home and correspondence. This includes protectin...

  • It's official, ADSL works over wet string
    Broadband services are a wonderful innovation of our time, using multiple frequency  bands  (hence the name) to carry signals over wires (us...
  • Air conditioning at home (planning permission!)
    For many years I used a small stand-alone air-conditioning unit in my study (the box room in the house) and I even had a hole in the wall fo...
  • Except for access
    Drivers should be aware what road signs mean. And so they need to be clear and unambiguous. But some are a tad more challenging than others,...