We're live for One Touch Switching, well, with a dozen (well, 13) other CPs, for on-ramp testing. Live use of OTS. This is public knowledge as we are listed by other CPs as available for OTS.
Updated:
There are, of course, issues being worked out, and daily calls to resolve them - and we are all working to try and ensure everything is sorted by the launch date (12th Sep).
I'd love to explain more, but at the risk of invoking the Streisand effect, I have now been told I cannot go in to any details on progress, even without naming the CPs that are having issues. Sorry.
Obviously customers can see the issues if using our order page to try and progress an order, and seeing the errors. It is just that I am not able to tell you about it.
Sounds like it's not fit for purpose and the only sane thing to do is to stop using it. All those problems make it an unacceptable risk to your business, no? Is the penalty (if any?) for ignoring the system worth paying in order to be able to opt out of it?
ReplyDeleteThe phrase is: "We're all doomed I tell ye, doomed!" with Mainwaring rolling his eyes.
ReplyDeleteWho is "we" ?
ReplyDeleteAh, sorry Andrews & Arnold Ltd (AAISP)
ReplyDeleteThe 'we' in the 'ditch customers' bit wasn't A&A for clarity. It was a we who shall remain ever anonymous ;) A small ISP with a handful of accidental residential customers.
ReplyDeleteThat would have set the cat among the pigeons.
ReplyDeleteSorry, misread, yes, some other ISP :-)
ReplyDeleteWhat percentage is residential vs business?
ReplyDelete> Sounds like it's not fit for purpose and the only sane thing to do is to stop using it.
ReplyDeleteSadly, it's perfectly possible for the government to pass a law saying that you have to do an impossible thing if you want to stay in business.
In that case, the only legal option is to shut down the business.
Theoretically you could ask the government and/or regulator to fix the law. But while they could do that, they don't *have* to do that, and they are very unlikely to do that. It's not their problem.
In practise, what most companies will do is try to muddle through, do something that looks like they're trying to comply, etc. It may be a mess, it may break the law at times. But in practise you're unlikely to be punished for that, since you're "doing your best to comply".
Saying "this isn't working, we're giving up and just going to ignore the impossible law", is likely to get you punished for not following the impossible law.
So A&A are doing the best they can.
But the system sucks.